Friday  29  August  2008
Telegraph.co.uk
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Our Privacy Policy


Privacy Policy

Introduction


Create A Gift Limited ("we", "us" or "our" for short) are registered to collect and process personal data under the Data Protection Act 1998 (the "Act" for short). Create A Gift Limited are data controllers of your personal information for the purposes of the Act. If you want to know what personal information we hold about you, please write to us at support@telegraphgift.co.uk.

We respect and safeguard the privacy of our users. This Privacy Policy outlines how we will do this, how we will collect and use your personal information (such as your name, country of origin, date of birth, your email address, mobile telephone number or other contact details) and how you can limit our use of this. Please read this Privacy Policy carefully which should be read together with our website terms and conditions.

Use of your information

Information supplied by you to us is stored on a secure server. The secure server encrypts all of your personal information to ensure that the information you give our website us is protected against unauthorised access.

We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of our website. Any information that you send is at your own risk and may be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information. When you use our website to purchase products we will ask you for your email address and other personal information. We gather information about you to provide you with the products you have purchased and to contact you on any matter relating to the products available from us in general.


We may collect and process the following information about you:

• information that you provide by filling in forms on our website;
• information about your computer including where available your IP address (the address that can identify your computer on the Internet), operating system and Internet browser type;
• details of your visits to our website and the pages and resources that you access.

Any personal information sent to our website by electronic mail, mobile phone or otherwise, will be used by us in accordance with this Privacy Policy, any consents granted by you at the time of your order or subsequently and in accordance with the Act.

We may use your personal information to:
• provide you with information about special features on our website or any of our special offers, competitions, services, products or information or those of third parties which we think may interest you. If you do not want to receive this information you may decline to do so at the time you place your order or at any time by sending an email to support@telegraphgift.co.uk
• ensure materials on our website are presented in the most effective manner for you and your computer.

Disclosing your information

We may disclose your personal information if required to do so by law or in good-faith believing such action is necessary to comply with the law. We do not sell or otherwise share your personal information with third parties without your consent except in the following instances:

• unless required by applicable law or if we are ordered to do so by a court or other similar body;
• as we may think necessary to protect our legal rights, a registered user or third party, or to prevent personal injury; and/or
• where we are approached by a potential buyer of its business and/or assets or in relation to any joint venture or other business arrangement and in such circumstances we will be able to pass on your personal information to its advisors and any prospective buyer, as well as to any other relevant parties.
• your information will be provided to Telegraph Media Group Limited for their use in accordance with the purposes notified to you and the consents given by you at the time of placing your order

We may also use this information to improve our website and our service and to monitor website usage.

We may wish to collect further information from you in the near future. However, we will inform you of this and you will be able to refuse to do so.

Accessing and updating your personal information

You have the right to access the personal information held about you. To obtain a copy of the personal information we hold about you, please send an email to support@telegraphgift.co.uk

There may be an administrative charge for providing a copy of this information.

How do I change my personal details?

We want to ensure that we provide you with the best possible service. Please therefore always keep us updated of any changes to your personal information, for example, if your email address changes. Please do this by emailing support@telegraphgift.co.uk

Where we store your personal information

The personal information that we collect from you may be sent and stored outside the European Economic Area ("EEA"). By registering on our website or sending us your personal information by other means, you are indicating your consent for your personal information to be sent and stored outside the EEA.

What does providing us with this information mean?

By giving us personal information about you, you agree that your personal information can be used as set out in this Privacy Policy. If we change our Privacy Policy, we will post the changes on this page. Please check our website for any changes to this Privacy Policy.

If you don't feel we're adhering to this Privacy Policy, what should you do?

If at any time you believe that we have not adhered to the terms of this Privacy Policy, please notify us by email at support@createagift.co.uk and we will make any efforts we can to determine and solve the problem promptly.

What are cookies?

We use cookies to identify you when you visit this website, in the course of the ordering process, to keep track of your browsing patterns and to build up a profile of how you and other users use our website. A cookie is a small piece of information sent by a web server to the web browser, which enable the web server to collect information from the browser. Find out more about the use of cookies on www.cookiecentral.com.

Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. However, switching off cookies may restrict your use of our website and/or delay or affect the way in which our website operates.

“Third party advertising cookies: Most of the advertisements you see on telegraph.co.uk are generated by third parties. Some of these third parties generate their own cookies to track how many people have seen a particular advertisement (or use the services of third parties to do this), and to track how many people have seen it more than once. These cookies cannot be used to identify an individual; they can only be used for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests. Some of the information gleaned from third party cookies will be aggregated with other anonymous information for statistical purposes. The third party companies that generate these cookies have their own, very strict, privacy policies but we don’t have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve the targeting of advertisements to users of telegraph.co.uk).

If you would like to disable “third party” cookies generated by advertisers or providers of targeted advertising services, you can turn them off by going to the third party’s website and getting them to generate a one-time “no thanks” cookie that will stop any further cookies being served to your machine. Here are links to the two main third party advertising platforms we use, each of which have instructions on how to do this:

http://www.doubleclick.com/us/about_doubleclick/privacy/ad-cookie/

http://www.revenuescience.com/privacystatement.asp


You can also visit the trade body representing these advertising bodies for more information on how to opt out of these cookies:

http://www.networkadvertising.org/optout_nonppii.asp


Privacy policy last updated 02.11.06